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Can't deploy and download Creative Cloud

New Here ,
Sep 15, 2020 Sep 15, 2020

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I've been put as an admin and I can't add products to my ID or install the software.

HELP

TOPICS
Deploy and package apps , Licensing , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Sep 16, 2020 Sep 16, 2020

Hi Samantha, 

 

By default, administrators don't have access to Creative Cloud. To get access, you must assign a product license to yourself and then install the apps. 

To know more, please read the Admin guide -Assign a license to teams user 

 

Let us know if this helps. 

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LEGEND ,
Sep 16, 2020 Sep 16, 2020

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I don't know much about this, but I will note that being an admin doesn't grant you any free use of software. You still have to go through the licensing/purchasing process for yourself.

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Adobe Employee ,
Sep 16, 2020 Sep 16, 2020

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Hi Samantha, 

 

By default, administrators don't have access to Creative Cloud. To get access, you must assign a product license to yourself and then install the apps. 

To know more, please read the Admin guide -Assign a license to teams user 

 

Let us know if this helps. 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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