Can't enter Adobe Admin Console

[JRR]

Hi there!

While I'm trying to log in the Admin Console (yes, I am the administrator) I get an error saying "Woooops. We couldn't find what you're looking for". Then the site refreshes and get the same.

I've tried in incognito mode and 2 different browsers. Do someone know what can this be due to?

Thanks in advance!

[Nikhil R Gupta · Accepted solution]

Hello,
I tried to check and everything looks fine at my end. Could you try again and check if the site is working now. Also, you may try to open the Admin console (https://adminconsole.adobe.com/) on your mobile and check if that works.

Thanks,
Nikhil Gupta

[Miguel5CD9]

Hello, i´m having the same problem, i cant enter admin console, says i dont have permission.

[Abambo]

Is this your message?

If it is, you're using the wrong Adobe id, or you do not have admin rights!

[Miguel5CD9]

Hi, yes that is the message, can you please point the admin email?

Thanks

[Nikhil R Gupta]

Hello Miguel,

I do not see any organization associated with your email. You may have to contact someone to add you again on the console and give you the admin rights. If you are using another email to login, please share it via personal message.

Thanks,

Nikhil Gupta

[Shoaib_Muzawar6784]

Can't enter Adobe Admin Console.... i have an enterprises plan but still it is showing an error, please help!

[Abambo]

The question is: ar you an admin of the console?

[Shoaib_Muzawar6784]

no....i don't know who the admin is i have all systems but can't find any admin access..

[Bani Verma]

Hi @Shoaib_Muzawar6784,

I have reviewed your account and found that you have a Creative Cloud K12 subscription from your college/university. To resolve this issue, you have to contact your Creative Cloud Admin. To know how to do that, please see https://adobe.ly/4gKzFlw;

I hope this helps.

Thanks,
^BS

[Shoaib_Muzawar6784]

hey @Bani Verma  thanks for helping me out but the link you have attached in not working... maybe can you give me another one

[Bani Verma]

Hi @Shoaib_Muzawar6784,

Sorry for the inconvenience caused. Please try this link: https://adobe.ly/4gTzjJf

Thanks,
^BS

[Shoaib_Muzawar6784]

hey! @Bani Verma i tried to contact the admin with the help of the link you have given but on my plans page there is no information about the admin or to contact him

[Shoaib_Muzawar6784]

and yes... really thanks for helping me with this!

[Bani Verma]

You're welcome. Please don't hesitate to write to us if you have any more questions. 

Thanks,
^BS