I have a problem of installing Illustrator. When I hit the 'install' button, a pop-up window said:
Admin password required
Check for an OS prompt and follow the instructions. We will need your administrator password to continue.
I clicked 'continue', and there was no prompt window. I have checked the privacy&security settings, and there is nothing wrong. I tried on other applications and also failed on them.
Does anyone have any clue? Many thanks in advance!
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It seems that your are logged in on your PC as a normal user. For installation CC apps you need Admin rights.
Log in as an administrator or an user with Admin rights.
Thank you for your prompt reply.
I just checked my Users&Groups panel, and it seems that I have already checked in as the admin.
Do you know any other possible reason?
Thank you again!
The prompt for entering admin credentials generally comes when there is a lack of permission/ restrictions for installing the apps. You can check with another admin account for testing.