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Participant
February 7, 2022
Answered

Can't log-in to my Adobe Creative Cloud

  • February 7, 2022
  • 1 reply
  • 235 views

I can't log-in to my creative Cloud , I use my university student account to log-in , but it say...

when I told my friend to log-in with his account , he can complete log-in.

But when he try to log-in with my account , He failed to log-in.

Could you help me for this problem ?

 

This topic has been closed for replies.
Correct answer iCharles

Hi, 

 

We have reviewed your account, but couldn't find any subscriptions associated with the email address that you have utilised to post here.

 

Please share the university email address in a personal message with us, We will take a look and get back to you.

 

You might want to contact your IT- Admin from your university to get further assistance on this issue.

 

1 reply

iCharlesCorrect answer
Legend
February 8, 2022

Hi, 

 

We have reviewed your account, but couldn't find any subscriptions associated with the email address that you have utilised to post here.

 

Please share the university email address in a personal message with us, We will take a look and get back to you.

 

You might want to contact your IT- Admin from your university to get further assistance on this issue.

 

Participant
February 15, 2022
  • Thank you for your help , now i can login with my email address.