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defaultwoyi28ar0h76
Participant
September 7, 2022
Answered

Can't see charged amount on invoice

  • September 7, 2022
  • 1 reply
  • 248 views

I'm admin for a Business ID account with several subscriptions, paying with debit card. Somehow on my bank account statements I see accounts that have been charged where the sum doesn't match those on the invoice which gives me accounting issues. Anyone who have experienced the same thing and knows how to solve it or why this happens?

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Correct answer Manan Joshi

Hi @defaultwoyi28ar0h76,

Please contact support for information for your billing issues. These are peer to peer forums and no one here has access to your account information. You can contact support via the Admin Console.

-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 9, 2022

Hi @defaultwoyi28ar0h76,

Please contact support for information for your billing issues. These are peer to peer forums and no one here has access to your account information. You can contact support via the Admin Console.

-Manan

-Manan
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