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Participant
March 8, 2023
Answered

Can't uninstall Photoshop or illustrator

  • March 8, 2023
  • 1 reply
  • 709 views

For the life of me I cannot uninstall Photoshop or illustrator and I don't know why. 

 

I downloaded it on my home laptop so I could do work for school. But now that I'm unable to use it due to my course being over, and having no use for it, I cannot delete it and I need the space 

 

I'm able to go into the settings, but whenever I hit uninstall it doesn't do anything. No error code pops up, no massage about it being unable to uninstall, the window of "yes I want to delete" pops up, and when I hit yes that just disappears and it doesnt delete.

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Correct answer kglad

if it was properly installed using the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 8, 2023

if it was properly installed using the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html