Cancel my account

[Grace Ann5F9C]

I have been trying to cancel my subscription for like an hour an nothing is working. I have an account with my school and when I go to look at my plan, I don't get the "manage plans" option which is how you cancel your subscription. I can't even view what type of plan I have. It gives me zero options on how to cancel my account or even look at my payment plan, the only option given is to deactivate my computer. I want this thing off my computer bc it's destorying it, but I don't want to keep paying for a subscription if I'm not using this. Can anyone tell me how to fix this issue?

[Grace Ann5F9C]

I do think I have Adobe Enterprise if that helps, but it seems like it's impossible for me to cancel my account.

[Grace Ann5F9C]

And I don't have access to Admin Console either. So should I just give up and deactivate my computer? 

[Kevin Stohlmeyer]

@Flora36376403wch9 if you are in an enterprise or educational managed environment you need to contact your IT department to deactivate your account. If you have an individual subscription, contact Adobe Customer Care.

[John T Smith]

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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[Flora36376403wch9]

I have been trying to cancel my account as well.  Nothing so far.