Participant

Answered

Cancel subscription for company account without admin

Forum|Forum|5 years ago
August 25, 2020
2 replies
761 views

Hi all,

I made a subscription under my company email, but for a team project, so we paid it with our private card.

Now, trying to go thorugh cancelling the monthly renewal, I face that I cannot manage my account and should all be done by a company admin. We don't have an admin that we can reach to, so please, how can I do to cancel the monthly subscription by myself?

Thank you very much,

This topic has been closed for replies.

Correct answer Bani Verma

Hi there,

I have sent you a personal message, please check and respond.

Community Expert

Community Expert

Did you type "agent" into the chat box?

Jacobo5FA3Author

Participant

I actuallt tried. But still I am not able to write on the support chat Box.

I am directed to contact wth my organization, and again, I don´t have that kind of contact....

Community Manager

Correct answer

Community Manager

Hi there,

I have sent you a personal message, please check and respond.

Community Expert

Community Expert

Try Adobe Chat:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Jacobo5FA3Author

Participant

Thank you very much.

Unfortunately, that sends me again to a message directing me to contact my company admin, that I still don-t have ^_^