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Cannot Access Admin Console - 'We're sorry. Something went wrong.'

Community Beginner ,
May 27, 2020 May 27, 2020

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Adobe won't let me log into / access the admin console. The same error message repeatedly pops up with 'We're sorry. Something went wrong. Please try again later.' - I can't even sign in to access account support properly. This happened a few weeks ago and lasted for half a day.

 

This is incredibly frustarting when I need to give a license to one of our users. Given how much we pay for our subscription, this is not good enough.

 

CTA_0-1590601217585.png

 

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correct answers 1 Correct answer

New Here , May 29, 2020 May 29, 2020

I was having this error as well.  This has been day 3 and it looks like it was just fixed for me.

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Community Expert ,
May 27, 2020 May 27, 2020

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I don't know why it happened before, but today's issue may be related to the multiple issues across multiple Adobe sites and services, as detailed here:

 

https://community.adobe.com/t5/get-started/adobe-login-errors/td-p/11163506

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New Here ,
May 29, 2020 May 29, 2020

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I was having this error as well.  This has been day 3 and it looks like it was just fixed for me.

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