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Cannot update DC products through Microsoft Intune

Community Beginner ,
Aug 12, 2015 Aug 12, 2015

I use Microsoft Intune to manage my applications and software updates.  Acrobat X and XI worked wonderfully as I could distribute the apps and apply any patches by uploading the .msp file when published by Adobe. 

However, I cannot update Adobe Acrobat DC through Microsoft Intune.  While the .msp file provided by Adobe works when manually installing, Intune will not allow me to upload the .msp file because it says that the file is corrupt.

According to Microsoft Intune support, the .msp file created by Adobe does not correlate to the .msp specification outlined by Microsoft.  Their exact details are below:

The schema for PatchFamily is as follows: <xs:element name="PatchFamily" type="Identifier" />

and the Identifier type is defined by this regex: [_a-zA-Z0-9][_a-zA-Z0-9\.]*

Cracking open the msp provided, the value for PatchFamily is {AC76D4781033F45034780E0F06755100}. That does not match the regex defined for the identifier type. The issue is with the curly brackets.

Is it possible for Adobe to update their .msp files for Adobe Acrobat DC to conform to this requirement so we can use software management to continue to patch the application?  Otherwise, how can I bundle the .msp file with the application installer?  My attempts to do so thus far have failed when using the Adobe Customization Wizard DC. I have attempted to add the update at the end of the installation through the "Launch Other Applications" section, though that section appears to be ignored on the Adobe Reader installations.

Many thanks for any thoughts or time on this issue.

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correct answers 1 Correct answer

Community Beginner , Oct 13, 2015 Oct 13, 2015

Mohd, I can confirm that the latest release of Acrobat DC and Acrobat Reader DC (15.009.20069) both resolve this issue.  Thanks!

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Adobe Employee ,
Aug 13, 2015 Aug 13, 2015

Hi Ryan. Thank you for reporting this issue.

We are looking into this issue and will update you as soon as possible. Thank you.

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Adobe Employee ,
Sep 03, 2015 Sep 03, 2015

Hi Ryan,  This is an issue in DC and we are currently working on a fix. The fix will be available in the  future update of Acrobat DC. Thank you for your patience.

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Community Beginner ,
Oct 13, 2015 Oct 13, 2015

Mohd, I can confirm that the latest release of Acrobat DC and Acrobat Reader DC (15.009.20069) both resolve this issue.  Thanks!

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Adobe Employee ,
Oct 13, 2015 Oct 13, 2015
LATEST

Thanks Ryan for the prompt response. Glad it worked for you.

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