Cannot view reports via Insights

[default2l7h7zdw00ad]

When I want to view a report via insights, I frequently get the message: We're sorry. Something went wrong. We're working on the problem, Please try again.
Does anyone know why I get this message and how to solve it structurally?

[Bani Verma · Accepted solution]

Hi there, 

Please try a different browser, delete the cache, and try again. This looks like an issue due to browser, if it still doesn't works please let us know.

Thanks,

^BS

[diana_7722]

Thanks for your help Bani, it works!. 
Then I have another question, maybe you can help me with that too?
Until recently I could see in insights which employees recently got an account and which accounts were revoked.
Is that no longer possible or has that been moved? I can only print a report that shows the active employees.

Thanks in advance for your response

[Bani Verma · Accepted solution]

Thank you! for the update. I’m glad to know that the issue is resolved.

The insights tab provides three types of logs/reports: Audit Logs, License assignment reports,  and Content logs. Please review the linked documents and let us know if they are helpful.

Thanks,
^BS

[diana_7722]

Thank you Bani, I found it,

[sprinklr-integration-user]

You're welcome!

^BS