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evgenyg45402537
Participant
December 5, 2017
Answered

CC Installation Failed. Please refer to PDApp.log

  • December 5, 2017
  • 2 replies
  • 11779 views

Hello!
Have a trouble during installation СС.
Error is "Installation Failed. Please refer to PDApp.log for more information"

Can you say what problem is?

In a log file couple fatal erros:

11/22/17 14:17:40:197 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 5528 | The Bootstrapper Process return code is (-1).Stopping the installation process.

11/22/17 14:43:30:502 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 1884 | The HDPIM Setup Process return code is (190).Stopping the installation process.

and a lot errors

How can I attach log.file here?

    This topic has been closed for replies.
    Correct answer rpandita

    Hi evgenyg45402537

    Seems like you have included Adobe XD and Dimension in the package which is why the installation is failing.

    Please check this link for Error 190

    Error message 190 trying to install package which contains Project Felix

    ~Rohit

    2 replies

    rpandita
    Community Manager
    rpanditaCommunity ManagerCorrect answer
    Community Manager
    December 6, 2017

    Hi evgenyg45402537

    Seems like you have included Adobe XD and Dimension in the package which is why the installation is failing.

    Please check this link for Error 190

    Error message 190 trying to install package which contains Project Felix

    ~Rohit

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    December 5, 2017

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