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ccsleeoh
Participant
June 23, 2015
Question

cc2015 update under enterprise license?

  • June 23, 2015
  • 1 reply
  • 353 views

my computer installed adobe cc 2014 under enterprise license (my IT support helped installed the program).

then i login with my personal adobe account, which never subscribed any cc services

and now when there is softwares update i will not get any notification, as my personal account is not hooked with any service.

esp when cc 2015 released, i am not able to get update.

is it whenever there are updates, minor or major ones, i have to ask my IT support to download the latest software or i missed anything?

thx

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1 reply

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
June 23, 2015

Leeoh, getting notification is not about the Adobe ID that you are signed in with, its about the way it is deployed or customized.

If you wish to check all the latest updates refer:

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ccsleeohAuthor
Participant
June 24, 2015

i am able to get update menu under help in photoshop after renaming AdobeUpdaterAdminPrefs.dat into _AdobeUpdaterAdminPrefs.dat

but it just redirect me to creative cloud, and which only offer me to try photoshop cc 2015 like before.

is enterprise license not able to use cc2015?

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
June 24, 2015

You might need to contact your team Admin in regards to licensing, moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS‌ for further clarification.

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