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JohnBNO
JohnBNO
Inspiring
June 30, 2014
Answered

CCE Package created with the ability to Update. However, when an update for a CC 2014 is available, it requires an Adobe ID connected with the Enterprise Deployment? Is this how it is supposed to work?

  • June 30, 2014
  • 1 reply
  • 756 views

I created a CC Enterprise package with the ability for an Administrator to perform updates. However, when an update is available to a CC 2014 application, an Adobe ID is requested to download and install the update and the Adobe ID has to have the correct rights and permissions to perform the download so does this mean that it has to be an account associated with our company connected to the Adobe CC license?

This topic has been closed for replies.
Correct answer JohnBNO

I have been investigating and the way it looks is that another package will need to be downloaded to get the CC 2014 apps. The unwanted method would be to share the Adobe ID or plug in the Adobe ID and do the install myself (the Adobe ID that our institution has connected to our Creative Cloud Enterprise license which we will not give out). I agree this is not ideal method especially for the Enterprise, the Mac Admin had just completed a 80 iMac install of the old package just last month. You would hope the Adobe Engineers would come up with something better.

1 reply

J
JAM-DM
Participant
July 1, 2014

Similar question here.  Our deploy was created with the serial number embedded and user ability to install upgrades.  However with the release of CC 2014 all my users are being requested to enter the SN and a countdown clock for 30 days. 

We are on a subscription plan and this information should carry across if Adobe is going to force the 2014 update when using the updater.  How do we resolve this without another full deployment of the software via a package with the 2014 installer as that is unacceptable. I have 60 installs to deploy at our central location alone.

JohnBNO
JohnBNOAuthorCorrect answer
Inspiring
July 1, 2014

I have been investigating and the way it looks is that another package will need to be downloaded to get the CC 2014 apps. The unwanted method would be to share the Adobe ID or plug in the Adobe ID and do the install myself (the Adobe ID that our institution has connected to our Creative Cloud Enterprise license which we will not give out). I agree this is not ideal method especially for the Enterprise, the Mac Admin had just completed a 80 iMac install of the old package just last month. You would hope the Adobe Engineers would come up with something better.

J
JAM-DM
Participant
July 1, 2014

You'd expect, but it seems par for the course regarding their products.  For example, I've encountered no other software that also insists on overwriting the original file instead of renaming it to create a backup and then writing a new version. If they weren't the only game in town for the graphic designers it'd be easy to get them out of the office.

Looks like I've got a new deploy to add as we're not handing out the CCE license info to users for the same reason as yourself. Thanks.

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