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S
SAM_ED
Participating Frequently
March 3, 2020
Answered

CCPLanchuer is not installing

  • March 3, 2020
  • 1 reply
  • 1148 views

Hi,

 

I am trying to install CCPLauncher.exe on a win10 1809 VM, with internet connection. But it is returning me the below message 

 

 

I have already tried to use the workaround, renaming the "opm.db" file & trying to install it again. But issue still remaining.

 

Kindly help me with this.

 

 

This topic has been closed for replies.
Correct answer SuJoshi

Hi,

 

I have tried to install it on a physical machine. But i am getting the same error. Kindly suggest on why this might happen.


Kindly try to run the tool on a different machine which is connected with an external network (no restriction). You can use your phone's hotspot to test it.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
March 4, 2020

Hello,

Kindly download the creative cloud packager using below link and confirm if that resolves your issue: 

Windows: https://www.adobe.com/go/ccp_installer_win
MAC: https://www.adobe.com/go/ccp_installer_osx

    S
    SAM_EDAuthor
    Participating Frequently
    March 4, 2020

    Hi,

    I have tried to install the CCPLauncher.exe after downloading it from the link you have provided.  But in win10 VM, the issue still persists. Kindly let me know if there is any other way to install the Creative Cloud packager tool.

    S
    SAM_EDAuthor
    Participating Frequently
    March 11, 2020

    Kindly try to run it in a physical machine and check as it is not supported on VMs or servers and you might get some error.


    Hi,

     

    I have tried to install it on a physical machine. But i am getting the same error. Kindly suggest on why this might happen.

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