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Francesco32803808gg12
Participant
October 9, 2023
Question

Change account type from Business ID to Federated ID not showing

  • October 9, 2023
  • 2 replies
  • 392 views

Hi, 

i setup a Federated ID of my domain with Azure. I used the OIDC. All Works fine. I also setup the sync connector with a group to sync only users in a specific group to Adobe console.

 

I'm trying to convert the users in Admin console from Adobe/Business ID to Federated ID but from Users List menu, the option "Edit Identity Type by CSV" is not present !!

 

How can solve this issue?

 

Best regards

    This topic has been closed for replies.

    2 replies

    D
    diegof27913181
    Participant
    November 1, 2023

    same issue, any resolution?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 1, 2023

    open the support tab on your admin console > start chat or start case or request expert session.

     

    https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 9, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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