Changing from Creative Cloud all apps to Single app

[linda e81511530]

I have changed a user from Creative Cloud all apps to Acrobat Pro.  The Acrobat Pro licenses has been assigend to the user.  Will the user need to reinstall or anything when I unassign the Creative Cloud license?

Thank you,

Linda

[kglad]

i'm assuming you are the admin of a team or enterprise license.

<moved from download&install>

[linda e81511530]

Yes I am the admin of an enterprise license.

[kglad]

got it.

(i only moved your message to better forum for getting an answer.)

however, generally you should use the support tab of your admin console to get help.

[Abambo]

We understood that you are the admin of a Creative Cloud Enterprise or Teams subscription.

The answer to your initial questions: no, you do not need to reinstall any software, but the user can't use anything that does not be part of the Acrobat licence. To avoid confusion, I suggest, you uninstall all applications, except the Creative Cloud Desktop App and Acrobat.

[NATALIE25756912umj1]

I did not say that I was the admin of an enterprise license. I am an employee of a company with an enterprise license. I am still not able to utilize the fonts.

<personal info removed-kglad>

[kglad]

@NATALIE25756912umj1, i'm not sure how your post got to this thread, but there's nothing here from you and there's nothing here posted to you in this thread.

also, do not reply to forum message via email, especially if you have a signiture revealing personal info that will then be posted publically.

[Abambo]

Hi @NATALIE25756912umj1,

You are hijacking a threat of a different person. If you describe your problem, we can move this to the correct thread and forum.

Please say:

• What your issue is.
• What licence type you have (Creative Cloud individual, Enterprise or Teams, Single Program licence, ...)
• What your OS and version is.
• What you have done so far to solve your problem.