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imprez99
Participant
June 15, 2016
Answered

Cloud Packager Update (installed this morning) Broken

  • June 15, 2016
  • 1 reply
  • 254 views

Installed the update to CC Packager this morning. It's crashing out with no error after selecting the software to build package for (Tried both Muse and Audition separately)

Enter Directory on home screen. Press Next.

Enter Serial Number. Press Next.

Select Software Package (Muse 2015). Press Next.

*Window Closes*

That's it. No error, no downloading of files. Just closes out.

Built 6 packages yesterday with no issue. Now, deployment has stopped.

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    If you have already built a package with MUSE you will have a cached version and that may be corrupt, causing this issue.

    You can delete your cache in the packager by choosing Preferences from the menu in the top right corner and choosing 'click here to purge cache folder.'

    This will then download a clean version next time you build a package.

    I tried building a fresh package with Muse myself and had no issues.

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    June 15, 2016

    Hi,

    If you have already built a package with MUSE you will have a cached version and that may be corrupt, causing this issue.

    You can delete your cache in the packager by choosing Preferences from the menu in the top right corner and choosing 'click here to purge cache folder.'

    This will then download a clean version next time you build a package.

    I tried building a fresh package with Muse myself and had no issues.

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