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I would like to file a complaint. I have contacted support through the Virtual Assistant and over the phone to cancel my subscriptions. After talking to a support agent I was forwarded to another number because my products are subscriptions for teams. After an hour of waiting and listening to the same music I gave up.
I also would like to file a complaint about the unlawful processing of my credit card information, which I am not able to remove from my account detail. I can update the car, but not remove it.
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for teams, open the support tab on your admin console > start chat or start case or request expert session.
https://helpx.adobe.com/enterprise/using/support-and-expert-services.html
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Enterprise & Team Plans are handled differently from individual subscriptions.
Your IT admin should be contacting their Adobe rep.
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<moved from account, payment & plan>