Complete fiasco with Creative Cloud licensing

Hi

My apologies for the rant but I am try to gauge who else is affected but the current Adobe CC licensing fiasco. 

Adobe have completely dropped the ball for us with our Creative Cloud licensing. This started mid Jan with the maintenance of the Adobe CC license portal where all of our Adobe Creative Cloud users had their licenses removed, this not only stopped all of the team members from working but created significant workload to our support staff.
I placed a called through to the Adobe support team and spoke to a member of the Creative Cloud support team and he indicated he was not aware of the outage and was not able to help. 
 
The Adobe CC portal came back on line within a couple of hours and most users were able to recommence work however large a number of users had to log out and back in to Creative Cloud to allow them to continue working.
We have not received any communication from Adobe on this issue which I would have expected from such a significant issue.
 

The second issue, and by far the one with the most impact was later in Jan where again teams who rely heavily on the Adobe Creative Cloud apps were essentially not able to work. All but their Acrobat licenses were removed.

To date the work around is still in place and again we have received no communication from Adobe on this issue, neither what has caused this nor when it is going to be resolved.

I find it very hard to believe with an issue that has such a negative impact on Adobe customers as a minimum we are at least kept informed they are working on this.