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Configuration Error

New Here ,
Oct 21, 2011 Oct 21, 2011

Hi,

I've installed Adobe Acrobat Pro X from the Adobe Suite onto a Windows Server 2008 R2 SP1 server with the remote desktop services role installed. Installed the product using the "Install Application on Remote Desktop" in Programs.

Program installs ok and I can run it using the account that performed the install, however no ther user can run the product, they receive the error below:

Error.jpg

Has anyone come across this before? How do I fix thix?

Thx

Craig

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Adobe Employee ,
Oct 21, 2011 Oct 21, 2011

Do you meet these sys reqs? :

  • Windows Server 2008 R2 Enterprise Edition 64-bit.
  • Client operating systems: Windows XP Professional SP3, Windows Vista SP2 and Windows 7 (both 32-bit and 64-bit)
  • Standard/Administrator user profiles were set up via Active Directory.
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Adobe Employee ,
Oct 21, 2011 Oct 21, 2011
LATEST

I also noticed you are using Acrobat bundled with a Suite. Have you downloaded the CS deployment guide and the doc about deploying Acrobat with CS products? Acrobat installation and licensing is handled differently that the other CS products.

Ben

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