Covid-19 EDU installation issues- Only getting trial

Forum|Forum|5 years ago
March 29, 2020
1 reply
507 views

Hello, I am a student and I've been given access by my university to Adobe apps due to the COVID situation. I was able to download and install Photoshop but when I try to launch it, it asks me to either start the 7-day trial or buy the app. It's like this since yesterday, I've tried signing out and signing back in, but I still can't access it. Is there any solution to this?

COVID EDU Access

This topic has been closed for replies.

Correct answer david lauder-walker

You should contact your admin and let them know, as there are a few issues that may cause this related to the provisioning of access and your account. Either way it's something your admin is really only able to solve by contacting Adobe.

david lauder-walkerCorrect answer

Adobe Employee

You should contact your admin and let them know, as there are a few issues that may cause this related to the provisioning of access and your account. Either way it's something your admin is really only able to solve by contacting Adobe.