Creative Cloud blank page for several users in my company.

Forum|Forum|5 years ago
December 23, 2020
1 reply
285 views

Adobe Creative Cloud is a blank page. I used Cleaner to remove it. But I can't install it after uninstall. When i lunch the installation is seen in task management, but does nothing hapen.

We have Windows 10 1909. All Adobe suite is installed.

Thank you.

This topic has been closed for replies.

S

SuJoshi

Community Manager

Hello,

You can try restarting the machine, check with the different admin accounts, and change the network connectivity. As an alternative, you can create a self-service package from the admin console and install it on the affected machine which might fix your issue.

I would recommend contacting the support team by creating a case if the issue persists so that our technicians can check the logs to find the root cause.