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Creative Cloud desktop apps for education install issues.

New Here ,
Sep 14, 2015 Sep 14, 2015

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We purchased Creative Cloud desktop apps (EEA 1.5 License Subscription) - K-12 Single School Full Time Equivalent for Tier 20 - 69 (12 Month) and are struggling with getting it installed on teacher and student computers.  Please help!

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Adobe Employee ,
Sep 16, 2015 Sep 16, 2015

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Hello Jill,

I believe, you are provided with a serial key starting with 1591 for Adobe creative cloud applications which you purchased. You would need to create a package using Adobe creative cloud packager. Here is the article : https://helpx.adobe.com/creative-cloud/packager.html

Hope this helps.

Thanks,
Ashish

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New Here ,
Sep 16, 2015 Sep 16, 2015

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Our problem is getting it on user machines once we have the "build" files

created. Once Adobe CC is installed the options for downloading are all

trial versions instead of purchased versions.

On Wed, Sep 16, 2015 at 7:04 AM, Ashubijalwan1 <forums_noreply@adobe.com>

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