Creative Cloud Desktop vs Creative Cloud Packager?

Question

I reported an issue to Adobe Support where the Creative Cloud Desktop app (Or one of the Adobe apps we are installing from the Creative Cloud) is installing the Microsoft Visual C++ 2012 software. We have uninstalled the app to have it reinstalled the same day.

Adobe pointed me to the following article.

Choose Visual C++ runtime versions to install (adobe.com)

It specifically states that the article is for admins that are using the Creative Cloud Packager to deploy packages to user's desktops. I have no idea what this CCP software is. I'm simply installing the Creative Cloud Desktop application.

Am I missing something, or is the Adobe Support just simply wrong?

They are wanting to close the case, without further explanation.

Kevin Stohlmeyer · Accepted Answer

The first article you linked, is the article I provided in my original post.

The following four articles all deal with errors, so those aren't of help.

So how is Creative Cloud Packager used? Sounds like it can be used to create a custom deployment?

HI @JamesA-FAB yes Creative Cloud Packager can be used to create custom deployment packages.

https://helpx.adobe.com/enterprise/package/help/creative-cloud-packager.html

JamesA-FAB · Answer

I found it odd that I had to create a custom installation to prevent old software that has reached its EOL to not be installed, but creating a custom Installer package for Creative Cloud worked so that it stopped installing 2012.

Thank you for all the direction provided in this thread.

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