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Creative Cloud disable startup process via GPO?

New Here ,
Apr 06, 2023 Apr 06, 2023

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We are an education environment with over 400 Computers where users use different machines daily, we have deployed creative cloud to all suites however I don’t want it to Autostart for all users as not everyone requires access.

I have found a workaround by copying a preference file and putting it in the users appdata however this is a temporary fix as it sometimes requires a couple of logins, does anyone know a registry fix to disable this?




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correct answers 1 Pinned Reply

Adobe Employee , Apr 18, 2023 Apr 18, 2023

Hi @Paul29114408wbv0  could you please collect logs from both the machines affected and the one where the Pref.dat file is working fine and create a web case it would be easy for us to review the logs and can provide the next action.

Log collector tool: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Best,

Ashish Harrison

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @Paul29114408wbv0  could you please collect logs from both the machines affected and the one where the Pref.dat file is working fine and create a web case it would be easy for us to review the logs and can provide the next action.

Log collector tool: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Best,

Ashish Harrison

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