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Creative Cloud One Computer Two Adobe Accounts

New Here ,
Oct 24, 2021 Oct 24, 2021

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This is a huge pain point for users that have two seperate accounts - one that could be for them as employees and the other account they use for freelancing. Why does the user have to sign out of the creative cloud, to go into one, then log off and then submit their other login to get into the second? 

 

Why can't you fix this issue once and for all? I have read many posts that the limitation of the cloud is the issue? Is that really the users problem? I strongly suggest this is resolved and soon! 

 

I suggest anyone with this problem share this or give it a thumbs up for Adobe notices (or not) that this is needed asap! 

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2021 Oct 26, 2021

The enterprise license are managed by the organization which would be under the Business ID (meant for the organization only) and if the users are paying for any licenses separately then it will be added under Adobe ID (personal account).

The same process is applied on the storage as the organization is getting separate space for managing the storage of the users however if the users are paying separately for any licenses then the space will be covered under the Personal Account/Adobe ID. 

So to

...

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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The enterprise license are managed by the organization which would be under the Business ID (meant for the organization only) and if the users are paying for any licenses separately then it will be added under Adobe ID (personal account).

The same process is applied on the storage as the organization is getting separate space for managing the storage of the users however if the users are paying separately for any licenses then the space will be covered under the Personal Account/Adobe ID. 

So to access any licenses/storage, the users have to sign out and select the correct profile.

More details are available under this help document: https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

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New Here ,
May 07, 2022 May 07, 2022

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The issue si having to sign in and sign out to use each account. Now I can see why its important, because lets say you are using Adobe Acrobat to send out documents for signature. You don't want to accidentally send it under the wrong account. But that could be fixed by having a pop up that said are you sure you want to send this document out under this account. Having under the profile icon the ability to have multiple accounts and switch to which ever one would be a nice feature. I have to track down my phone to put in my code from Adobe each time (which for security reasons I don't mind). I would just like to be able to switch between accounts when need to use which ever account for whatever reason.

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New Here ,
Aug 06, 2023 Aug 06, 2023

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This SUCKS! I have an acrobat license from the company I work for and I have my personal account for LightRoom. It is a PAIN IN THE ASS to NOT stay logged into Acrobat and have to go out and log back in each and every time I work from home on my personal computer. FIX THIS!

 

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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