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February 22, 2017
Answered

Creative Cloud Packager 1.11 and Exit Code 7

  • February 22, 2017
  • 2 replies
  • 713 views

Inicialmente fizemos o download do Adobe Creative Cloud Packager 1.11 Installer for Windows no site da Adobe LWS;
- Executamos o Packager com a opção Aplicativos de desktop da Creative Cloud para governo;
- Posteriormente fizemos a criação do pacote completo (32bits e 64bits) com todos os aplicativos disponíveis;
- Ao executar a instalação, os aplicativos são instalados na máquina até que aparece o aviso de falha na instalação e todos esses aplicativos são removidos.

Bem, segue o log:

?02/17/17 13:50:20:828 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Build Version - 1.11.0.34

02/17/17 13:50:20:840 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Logging Level verbosity Set  to 4

02/17/17 13:50:20:903 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/17/17 13:50:20:903 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/17/17 13:50:21:364 | [INFO] |  | ASU | OPM | OPM |  |  | 5756 | Build Version - 9.0.1.177

02/17/17 13:50:21:364 | [INFO] |  | ASU | OPM | OPM |  |  | 5756 | Logging Level verbosity Set  to 4

02/17/17 13:50:21:604 | [INFO] |  | ASU | OPM | OPM |  |  | 5756 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/17/17 13:50:21:604 | [INFO] |  | ASU | OPM | OPM |  |  | 5756 | No Record found for the input fields in opm_getValueForKey

02/17/17 13:50:24:211 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 3068 | Build Version - 10.0.0.49

02/17/17 13:50:24:212 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 3068 | Logging Level verbosity Set  to 4

02/17/17 13:50:24:212 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 3068 | Parsing the command line provided. Number of command line arguments is 3

02/17/17 13:50:24:270 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 3068 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

02/17/17 13:50:24:274 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 3068 | Going to create or update inventory

02/17/17 13:50:24:300 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 3068 | Successfully created or updated updater inventory

02/17/17 13:50:37:872 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Build Version - 1.11.0.34

02/17/17 13:50:37:872 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Logging Level verbosity Set  to 4

02/17/17 13:50:37:872 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | The return code from the Bootstrapper Process is (0).

02/17/17 13:50:37:906 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Successfully fetched the optionXML content from MSI database ...

02/17/17 13:50:37:919 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | The install language for Acrobat from the fallback map (pt_BR)

02/17/17 13:51:39:877 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 5044 | Process creation completed.

02/17/17 13:51:39:877 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/17/17 13:51:39:877 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Failed in Acrobat deployment (0).Stopping the installation process.

02/17/17 14:59:53:555 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 5044 | Setup exiting with return code (5)

02/21/17 16:21:01:350 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Build Version - 1.11.0.34

02/21/17 16:21:01:350 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Logging Level verbosity Set  to 4

02/21/17 16:21:02:114 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 16:21:02:114 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 16:21:02:676 | [INFO] |  | ASU | OPM | OPM |  |  | 788 | Build Version - 9.0.1.177

02/21/17 16:21:02:676 | [INFO] |  | ASU | OPM | OPM |  |  | 788 | Logging Level verbosity Set  to 4

02/21/17 16:21:03:128 | [INFO] |  | ASU | OPM | OPM |  |  | 788 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 16:21:03:128 | [INFO] |  | ASU | OPM | OPM |  |  | 788 | No Record found for the input fields in opm_getValueForKey

02/21/17 16:21:09:524 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4784 | Build Version - 10.0.0.49

02/21/17 16:21:09:524 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4784 | Logging Level verbosity Set  to 4

02/21/17 16:21:09:524 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 4784 | Parsing the command line provided. Number of command line arguments is 3

02/21/17 16:21:09:586 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4784 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

02/21/17 16:21:09:586 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4784 | Going to create or update inventory

02/21/17 16:21:09:633 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4784 | Successfully created or updated updater inventory

02/21/17 16:21:30:022 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Build Version - 1.11.0.34

02/21/17 16:21:30:022 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Logging Level verbosity Set  to 4

02/21/17 16:21:30:022 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | The return code from the Bootstrapper Process is (0).

02/21/17 16:21:30:210 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Successfully fetched the optionXML content from MSI database ...

02/21/17 16:21:30:225 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 16:22:18:024 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 4936 | Process creation completed.

02/21/17 16:22:18:024 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 16:22:18:024 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 16:24:26:927 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4936 | Setup exiting with return code (5)

02/21/17 16:45:41:365 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Build Version - 1.11.0.34

02/21/17 16:45:41:365 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Logging Level verbosity Set  to 4

02/21/17 16:45:42:145 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 16:45:42:145 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 16:45:42:457 | [INFO] |  | ASU | OPM | OPM |  |  | 420 | Build Version - 9.0.1.177

02/21/17 16:45:42:457 | [INFO] |  | ASU | OPM | OPM |  |  | 420 | Logging Level verbosity Set  to 4

02/21/17 16:45:42:676 | [INFO] |  | ASU | OPM | OPM |  |  | 420 | Schema version and schema compatibility version are same or greater than current

02/21/17 16:45:42:676 | [INFO] |  | ASU | OPM | OPM |  |  | 420 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 16:45:42:676 | [INFO] |  | ASU | OPM | OPM |  |  | 420 | No Record found for the input fields in opm_getValueForKey

02/21/17 16:45:44:626 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Build Version - 1.11.0.34

02/21/17 16:45:44:626 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Logging Level verbosity Set  to 4

02/21/17 16:45:44:626 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | The return code from the Bootstrapper Process is (0).

02/21/17 16:45:44:828 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Successfully fetched the optionXML content from MSI database ...

02/21/17 16:45:44:844 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 16:47:01:596 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 236 | Process creation completed.

02/21/17 16:47:01:596 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 16:47:01:596 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 16:51:40:993 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 236 | Setup exiting with return code (5)

02/21/17 16:51:43:754 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Build Version - 1.11.0.34

02/21/17 16:51:43:754 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Logging Level verbosity Set  to 4

02/21/17 16:51:43:785 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 16:51:43:785 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 16:51:43:863 | [INFO] |  | ASU | OPM | OPM |  |  | 3512 | Build Version - 9.0.1.177

02/21/17 16:51:43:863 | [INFO] |  | ASU | OPM | OPM |  |  | 3512 | Logging Level verbosity Set  to 4

02/21/17 16:51:44:003 | [INFO] |  | ASU | OPM | OPM |  |  | 3512 | Schema version and schema compatibility version are same or greater than current

02/21/17 16:51:44:003 | [INFO] |  | ASU | OPM | OPM |  |  | 3512 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 16:51:44:003 | [INFO] |  | ASU | OPM | OPM |  |  | 3512 | No Record found for the input fields in opm_getValueForKey

02/21/17 16:51:45:439 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Build Version - 1.11.0.34

02/21/17 16:51:45:439 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Logging Level verbosity Set  to 4

02/21/17 16:51:45:439 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | The return code from the Bootstrapper Process is (0).

02/21/17 16:51:45:470 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Successfully fetched the optionXML content from MSI database ...

02/21/17 16:51:45:485 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 16:52:41:973 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 1400 | Process creation completed.

02/21/17 16:52:41:973 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 16:52:41:973 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 16:57:34:099 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1400 | Setup exiting with return code (5)

02/21/17 17:13:42:413 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Build Version - 1.11.0.34

02/21/17 17:13:42:413 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Logging Level verbosity Set  to 4

02/21/17 17:13:42:429 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 17:13:42:429 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 17:13:42:523 | [INFO] |  | ASU | OPM | OPM |  |  | 4136 | Build Version - 9.0.1.177

02/21/17 17:13:42:523 | [INFO] |  | ASU | OPM | OPM |  |  | 4136 | Logging Level verbosity Set  to 4

02/21/17 17:13:42:725 | [INFO] |  | ASU | OPM | OPM |  |  | 4136 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 17:13:42:725 | [INFO] |  | ASU | OPM | OPM |  |  | 4136 | No Record found for the input fields in opm_getValueForKey

02/21/17 17:13:46:859 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1776 | Build Version - 10.0.0.49

02/21/17 17:13:46:859 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1776 | Logging Level verbosity Set  to 4

02/21/17 17:13:46:859 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 1776 | Parsing the command line provided. Number of command line arguments is 3

02/21/17 17:13:46:922 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1776 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

02/21/17 17:13:46:937 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1776 | Going to create or update inventory

02/21/17 17:13:46:969 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1776 | Successfully created or updated updater inventory

02/21/17 17:14:04:924 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Build Version - 1.11.0.34

02/21/17 17:14:04:924 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Logging Level verbosity Set  to 4

02/21/17 17:14:04:924 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | The return code from the Bootstrapper Process is (0).

02/21/17 17:14:04:971 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Successfully fetched the optionXML content from MSI database ...

02/21/17 17:14:04:987 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 17:15:00:258 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 916 | Process creation completed.

02/21/17 17:15:00:258 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 17:15:00:258 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 17:15:20:288 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 916 | Setup exiting with return code (5)

02/21/17 17:18:35:973 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Build Version - 1.11.0.34

02/21/17 17:18:35:973 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Logging Level verbosity Set  to 4

02/21/17 17:18:36:815 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 17:18:36:815 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 17:18:37:127 | [INFO] |  | ASU | OPM | OPM |  |  | 1372 | Build Version - 9.0.1.177

02/21/17 17:18:37:127 | [INFO] |  | ASU | OPM | OPM |  |  | 1372 | Logging Level verbosity Set  to 4

02/21/17 17:18:37:580 | [INFO] |  | ASU | OPM | OPM |  |  | 1372 | Schema version and schema compatibility version are same or greater than current

02/21/17 17:18:37:580 | [INFO] |  | ASU | OPM | OPM |  |  | 1372 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 17:18:37:580 | [INFO] |  | ASU | OPM | OPM |  |  | 1372 | No Record found for the input fields in opm_getValueForKey

02/21/17 17:18:39:530 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Build Version - 1.11.0.34

02/21/17 17:18:39:530 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Logging Level verbosity Set  to 4

02/21/17 17:18:39:530 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | The return code from the Bootstrapper Process is (0).

02/21/17 17:18:39:717 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Successfully fetched the optionXML content from MSI database ...

02/21/17 17:18:39:748 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 17:18:44:724 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 1352 | Process creation completed.

02/21/17 17:18:44:724 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 17:18:44:724 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 17:19:01:947 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1352 | Setup exiting with return code (5)

02/21/17 17:19:33:568 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Build Version - 1.11.0.34

02/21/17 17:19:33:568 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Logging Level verbosity Set  to 4

02/21/17 17:19:33:584 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 17:19:33:584 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 17:19:33:646 | [INFO] |  | ASU | OPM | OPM |  |  | 1844 | Build Version - 9.0.1.177

02/21/17 17:19:33:646 | [INFO] |  | ASU | OPM | OPM |  |  | 1844 | Logging Level verbosity Set  to 4

02/21/17 17:19:33:849 | [INFO] |  | ASU | OPM | OPM |  |  | 1844 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 17:19:33:849 | [INFO] |  | ASU | OPM | OPM |  |  | 1844 | No Record found for the input fields in opm_getValueForKey

02/21/17 17:19:36:470 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1880 | Build Version - 10.0.0.49

02/21/17 17:19:36:485 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1880 | Logging Level verbosity Set  to 4

02/21/17 17:19:36:485 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 1880 | Parsing the command line provided. Number of command line arguments is 3

02/21/17 17:19:36:548 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1880 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

02/21/17 17:19:36:548 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1880 | Going to create or update inventory

02/21/17 17:19:36:563 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 1880 | Successfully created or updated updater inventory

02/21/17 17:19:46:766 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Build Version - 1.11.0.34

02/21/17 17:19:46:766 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Logging Level verbosity Set  to 4

02/21/17 17:19:46:766 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | The return code from the Bootstrapper Process is (0).

02/21/17 17:19:46:766 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Successfully fetched the optionXML content from MSI database ...

02/21/17 17:19:46:781 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 17:19:50:229 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 1828 | Process creation completed.

02/21/17 17:19:50:229 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 17:19:50:229 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Failed in Acrobat deployment (0).Stopping the installation process.

02/21/17 17:19:52:694 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 1828 | Setup exiting with return code (5)

02/21/17 17:48:20:908 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Build Version - 1.11.0.34

02/21/17 17:48:20:908 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Logging Level verbosity Set  to 4

02/21/17 17:48:21:423 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

02/21/17 17:48:21:423 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Bootstrapper launch location is :: E:\Adobe CC\SECOM\Build\ASU\Set-up.dat

02/21/17 17:48:22:047 | [INFO] |  | ASU | OPM | OPM |  |  | 3464 | Build Version - 9.0.1.177

02/21/17 17:48:22:047 | [INFO] |  | ASU | OPM | OPM |  |  | 3464 | Logging Level verbosity Set  to 4

02/21/17 17:48:22:250 | [INFO] |  | ASU | OPM | OPM |  |  | 3464 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

02/21/17 17:48:22:250 | [INFO] |  | ASU | OPM | OPM |  |  | 3464 | No Record found for the input fields in opm_getValueForKey

02/21/17 17:48:28:209 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4736 | Build Version - 10.0.0.49

02/21/17 17:48:28:209 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4736 | Logging Level verbosity Set  to 4

02/21/17 17:48:28:209 | [INFO] |  | ASU | AAMCustomHook |  |  | CommandLineParser | 4736 | Parsing the command line provided. Number of command line arguments is 3

02/21/17 17:48:28:302 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4736 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

02/21/17 17:48:28:302 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4736 | Going to create or update inventory

02/21/17 17:48:28:349 | [INFO] |  | ASU | AAMCustomHook | AAMCustomHook |  |  | 4736 | Successfully created or updated updater inventory

02/21/17 17:48:49:674 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Build Version - 1.11.0.34

02/21/17 17:48:49:674 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Logging Level verbosity Set  to 4

02/21/17 17:48:49:674 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | The return code from the Bootstrapper Process is (0).

02/21/17 17:48:49:971 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Successfully fetched the optionXML content from MSI database ...

02/21/17 17:48:50:002 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | The install language for Acrobat from the fallback map (pt_BR)

02/21/17 17:50:08:845 | [INFO] |  | ASU | MSIInvoker | AAMEEUtilities |  |  | 4740 | Process creation completed.

02/21/17 17:50:08:845 | [FATAL] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | The return code from the Adobe Installer Process is (7).Stopping the installation process.

02/21/17 17:50:08:845 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4740 | Failed in Acrobat deployment (0).Stopping the installation process.

    This topic has been closed for replies.
    Correct answer alisterblack

    Please refer to the following document Error exit code 6, exit code 7 installing Adobe Creative Cloud

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 23, 2017
    kglad
    Community Expert
    Community Expert
    February 22, 2017