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Participant
October 10, 2013
Question

Creative Cloud Packager 7z Errors

  • October 10, 2013
  • 2 replies
  • 1040 views

I get errors

10/10/2013 09:39:19 [WARN] AdobePackageBuilder - Error in creating file for 7z test output. Error code : 3

10/10/2013 09:39:19 [WARN] AdobePackageBuilder - Preprocessing of 7z file failed!

when trying to build an Acrobat XI Creative Cloud bundle. I've tried clearing the cache and redownload/rebuilding.

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    2 replies

    Adobe Employee
    October 25, 2013

    Hi mrnotducks,

    You can ignore the Error mentioned in the Package log and try installing the package itself. If you get any error while installation then please share the Error setup log so we can assist you better.

    regards,

    Abhijit

    Participant
    October 25, 2013

    The problem is the app (Acrobat Pro) itself does not install when you run the .msi the Packager created.

    Adobe Employee
    October 25, 2013

    Hi mrnotducks,

    I think you are running the .msi from the Build Folder. Please run the .msi from the Exceptions folder and in command prompt.

    regards,

    Abhijit

    Adobe Employee
    October 25, 2013

    Hi mrnotducks,

    please refer to given docs link:- http://helpx.adobe.com/creative-cloud/packager.html

    Also, check if you are trying to run build form network drive,copy it to local disk and then try to run.