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eloya60556238
Participant
October 26, 2017
Question

Creative Cloud Packager

  • October 26, 2017
  • 3 replies
  • 630 views

I am attempting to run creative cloud packager for mac.  It just hangs while loading and it just says "please wait for a moment"

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    3 replies

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    eloya60556238Author
    Participant
    October 31, 2017

    I tried the above and it is still doing this:

    rpandita
    rpandita
    Inspiring
    November 2, 2017

    Hi eloya60556238 ,

    Can you please check if you can see the same behaviour on a different machine ?

    ~Rohit

    rpandita
    rpandita
    Inspiring
    October 27, 2017

    Hi eloya60556238

    Try this.

    1. Restart your Mac.

    2. Download and install the latest version of Creative cloud packager.

         https://ccmdls.adobe.com/AdobeProducts/KCCP/1/osx10/CCPLauncher.dmg

    3. If the above step doe snot work, Navigate to utilities - Adobe Application manager and move it to trash.

    4. Now re-install CCP that was downloaded using link mentioned earlier.

    Please let us know if this works.

    ~Rohit

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 26, 2017

    [moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

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