Creative Cloud Shared folders syncing in trash

Forum|Forum|3 years ago
January 20, 2023
2 replies
528 views

My company recently started using CC Cloud sharing for project files. We all have our own folders, and the other people are invited to "Can View" so we can all see/downlaod eachothers projects, but can't edit folders directly. When someone with a shared folder deletes a file from their folder, it shows up in everyones trash (on Mac desktop). Does anyone know why this is or how to turn it off?

Troubleshooting

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M

Manan Joshi

Community Expert

The file should be deleted from everyone's local synced folder as well so it seems to be doing the right thing. However, I see this behavior of it appearing it trash as strange. On other services like Dropbox the file seems to be just deleted and not moved to trash if I am not wrong. Maybe this is the way it's implemented, can you share if this is troubling you in any blocking way?

-Manan

dustinw52158293Author

Participant

It's not causing any issues. Like you said, I just find it strange that it syncs the trash, since other services like dropbox do not.

Kevin Stohlmeyer

Community Expert

I look at it as a safety net, in other posts shared libraries have had assets "accidentally" deleted. This option allows you to go back to assets.adobe.com and restore them or it gives you control to permanently delete files from that folder to free up space.

Kevin Stohlmeyer

Community Expert

It's because you are syncing locally. It's doing what it is supposed to - move the deleted file to the trash so there arent mismatched systems.

There is no way to prevent this.

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