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Creative Cloud Stuck at Installation

Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Adobe creative cloud installer keeps on getting stuck. please helpScreenshot 2020-10-23 071328.png

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correct answers 1 Correct answer

Community Beginner , Oct 25, 2020 Oct 25, 2020

Okay. I figured it out. When I was installing CC, I had just installed windows and I hadn't yet restarted my machine after installing all my drivers. So I think the installer was conflicted with the fact that my drivers hadn't been fully installed to my system yet. CC has now been installed successfully.

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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it keeps on getting stuck at 73% Please someone help!!!!

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Anthony, what type of Creative Cloud membership are you using?  There is no membership assigned to the e-mail address you used to post to this public discussion forum.

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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It is a membership that comes with my work. I guess it's an instintutional license of some sort. Either way, it works on my other PC (my laptop), but I need it on my desktop for my work. I had it on there before, but I had to reinstall windows.

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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Okay. I figured it out. When I was installing CC, I had just installed windows and I hadn't yet restarted my machine after installing all my drivers. So I think the installer was conflicted with the fact that my drivers hadn't been fully installed to my system yet. CC has now been installed successfully.

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