To be clear, I've never had issues in the past two years, but suddenly, I can’t get Creative Cloud to open. Each time I open it, I see the following message:
“Adobe Creative Cloud is taking longer than usual to load,” followed by, “Unable to reach Adobe servers. Please check your firewall settings to ensure that the time settings on your computer are correct, and try again”
Using Windows 10 Pro (64-bit), I tried the following after the app wouldn’t open:
i know you've done each, but it's not clear they were done in the correct order.
uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)
if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)
restart your computer (don't skip this)
reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials
NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.
i see your post was moved to enterprise & teams forums indicating you should contact to your plan administrator and/or it department.
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I am hoping that your issue is now resolved. If not, I request you contact your IT team, who can raise a ticket on your behalf so that the concerned team can investigate the issue and get appropriate logs to find the root cause.