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A newly created AAMEE 2.1 package for CS5 Design Standard is producing this error on newly imaged and fully patched Macs (10.8.4). Can anyone determine what the cause might be?
Thanks a bunch!
Jun 28 08:49:12 2632 installd[827]: PackageKit: ----- Begin install -----
Jun 28 08:49:15 2632 installd[827]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe_CS5_DSTD_Install.pkg”." UserInfo=0x7f9052410230 {NSFilePath=./preinstall, NSURL=file://localhost/Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg, PKInstallPackageIdentifier=com.adobe.Enterprise.install.8306E0B5-1AA8-42FF-98BA-E5BC6D2C9F4B, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe_CS5_DSTD_Install.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe_CS5_DSTD_Install.pkg\U201d.";
NSURL = "file://localhost/Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg";
PKInstallPackageIdentifier = "com.adobe.Enterprise.install.8306E0B5-1AA8-42FF-98BA-E5BC6D2C9F4B";
}
Jun 28 08:49:15 2632 Installer[801]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jun 28 08:49:15 2632 Installer[801]: Displaying 'Install Failed' UI.
Jun 28 08:49:15 2632 Installer[801]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Here are the contents of the PDApp.log:
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Build Version - 2.1.98.0 |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Logging Level verbosity Set to 4 |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - The following parameters are passed to Adobe Deployment Manager. |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - /Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg/Contents/Resources/AdobeDeploymentManager --optXMLPath=/Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg/Contents/Resources/optionXML.xml --setupBasePath=/Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg/Contents/Resources/ --installDirPath=/ --mode=install |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Obtained root as installDirPath, so resetting it to blank. |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Build Version - 2.1.98.0 |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Logging Level verbosity Set to 4 |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Initializing Custom Action Data from parameters |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - Starting to run the custom action for install mode |
Fri Jun 28 08:49:13 2013 | [INFO] DeploymentManager - STEP 1: Starting to parse Option XML. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Deployment XML created at path :: /tmp/30977F2F-62EB-4E6E-B36D-64575F613D80//68B7B81B-FBB7-40FF-94BA-76972C8078BF |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Deployment Manager is running in Install Mode. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Self-Update BootStrapper Relative Path doesn't exist. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Failure in getting Self-Update Folder Path. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Override XML created at path :: /tmp/30977F2F-62EB-4E6E-B36D-64575F613D80//3480947F-0EF7-4B31-8C44-A6132D1532ED |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - No of updates found (12). |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - STEP 2: Starting to launch Bootstrapper. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Bootstrapper launch location is :: /Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg/Contents/Resources//Setup/Install.dylib/Contents/MacOS/Install |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Build Version - 1.0.175.0 |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Logging Level verbosity Set to 4 |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - TimeLog: Bootstrapper Start |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Action specified - "install" |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Launch Path set to /Users/madmin/Desktop/Adobe_CS5_DSTD/Build/Adobe_CS5_DSTD_Install.pkg/Contents/Resources/Setup |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Found 3 packages in setup manifest |
Fri Jun 28 08:49:14 2013 | [FATAL] Setup - Unable to create PIM object |
Fri Jun 28 08:49:14 2013 | [INFO] Setup - Exiting Installer with Code: -3 |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Build Version - 2.1.98.0 |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - Logging Level verbosity Set to 4 |
Fri Jun 28 08:49:14 2013 | [FATAL] DeploymentManager - The return code from the Bootstrapper Process is (-3).Stopping the installation process. |
Fri Jun 28 08:49:14 2013 | [INFO] DeploymentManager - The install workflow is terminating. |
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