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R
ramelton35
Participant
June 16, 2015
Question

Customization Wizard Not Working on Prior Install

  • June 16, 2015
  • 2 replies
  • 820 views

I am using the Acrobat Customization Wizard to disable some features and customize the install for our organization.  I had Acrobat DC installed on a workstation and I want to update the install with the new settings, so I have uninstalled and reinstalled several times and it will not disable the Document Cloud features.  I have done this on several other workstations that I have already installed the out of the box software and I haven't had any issues, it is just the one workstation that I can't get it to remove that functionality.

This topic has been closed for replies.

2 replies

S
Adobe Employee
Steve Cordero
Adobe Employee
June 17, 2015

Try using the registry entries documented in the ETK for that one machine

Services integration‌

Services integration (DC)

These settings for DC products replace those used by 11.x and earlier. By default, Adobe online services are tightly integrated with the user interface so that users can leverage them in enterprise workflows. Adobe's services are rapidly evolving and allow your organization to increase its efficiency with zero infrastructure and management costs.

Summary table
bAdobeSendPluginToggleToggles the Adobe Send and Track plugin for Outlook
bToggleAdobeDocumentServicesDisables all service access except those features controlled by the other preferences.
bToggleAdobeSignDisables Adobe Send for Signature (formerly EchoSign).
bTogglePrefSyncDisables preferences synchronization.
bToggleWebConnectorsDisables 3rd party connectors.
bUpdaterDisables both updates to the product's web-plugin components as well as all services.

bUpdater

Data typeboolean: DWORD value > REG_DWORD
Default
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables both updates to the product's web-plugin components as well as all services.
DetailsThis new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS. It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdater which resides directly under FeatureLockdown and disables product updates. Possible values include:
  • 0: Disable services and service component updates.
  • 1: Enable services.

bToggleAdobeDocumentServices

Supported on WindowsSupported on MacSupported by AcrobatSupported by Adobe ReaderTop > Workflows > Services integration (DC) > bToggleAdobeDocumentServices
Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables all service access except those features controlled by the other preferences.
DetailsThis setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Possible values include:
  • 0: Enable Document Cloud services.
  • 1: Disable Document Cloud services.

bToggleAdobeSign

Supported on WindowsSupported on MacSupported by AcrobatSupported by Adobe ReaderTop > Workflows > Services integration (DC) > bToggleAdobeSign
Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables Adobe Send for Signature (formerly EchoSign).
DetailsPossible values include:
  • 0: Enable Adobe Send for Signature.
  • 1: Disable Adobe Send for Signature.

bTogglePrefSync

Supported on WindowsSupported on MacSupported by AcrobatSupported by Adobe ReaderTop > Workflows > Services integration (DC) > bTogglePrefSync
Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables preferences synchronization.
DetailsThis preference disables and locks a new feature which synchronizes desktop preferences across devices on which the user is signed in with an Adobe ID (including phones). Possible values include:
  • 0: Ensable preferences synchronization.
  • 1: Disable preferences synchronization.

bToggleWebConnectors

Supported on WindowsSupported on MacSupported by AcrobatSupported by Adobe ReaderTop > Workflows > Services integration (DC) > bToggleWebConnectors
Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #DC
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
SummaryDisables 3rd party connectors.
DetailsAllows configuring in-product access to third party services for file storage. Possible values include:
  • 0: Enable 3rd party connectors.
  • 1: Disable 3rd party connectors.

bAdobeSendPluginToggle

Supported on WindowsSupported on MacSupported by AcrobatSupported by Adobe ReaderTop > Workflows > Services integration (DC) > bAdobeSendPluginToggle
Data typeboolean: DWORD value > REG_DWORD
Default1
Version #DC
HKCU PathWorkflows
HKLM PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cCloud
SummaryToggles the Adobe Send and Track plugin for Outlook
DetailsWhen enabled, an Adobe Send and Track button appears in Outlook when composing an email. It enables sending large files as public links through Outlook. The attached files are uploaded to Adobe Document Cloud and public links to the files are inserted in the email body. Recipients can click the link to preview the file in a browser window and can download the file if needed. Possible values include:
  • 0: Disable Adobe Send and Track.
  • 1: Enable Adobe Send and Track.
R
ramelton35Author
Participant
June 18, 2015

Do you mean edit the registry on the machine, or edit the registry within the Customization wizard?  I tried editing it on the local machine and no luck.

S
Adobe Employee
Steve Cordero
Adobe Employee
June 18, 2015

You have the key name incorrect.  It is "cServices" with a capital "S" NOT "cservices" all lower case.

Also depending on which application version you are using it may be correct to have "DC" instead of "2015".  Make sure you have the correct version listed in your key path.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
June 16, 2015

Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

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