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EddyH1987
Participant
April 23, 2018
Answered

Customized Acrobat DC Installation for named user licensing

  • April 23, 2018
  • 3 replies
  • 4026 views

Hello,

I've struggeling at the Acrobat DC installation with a customized package.

We've named user Enterprise licensing.

So I've downloaded the Acrobat package from our portal and customized it as needed.

Problem now is, that when I try to install this package it won't create the required regkeys for named users.

As per Common Deployment Options — Enterprise Administration Guide   these keys should exist.

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Licensing\UserSpecificLicensing]"Enabled"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Identity\UserSpecificIdentity]"Enabled"="1"

The command I'm using is this one:

msiexec /i "AcroPro.msi" IGNOREVCRT64=1 TRANSFORMS=AcroPro.mst ROAMIDENTITY=1 ROAMLICENSING=1 /qn /L*v C:\Temp\AcroDC.log

Thanks for you help

    This topic has been closed for replies.
    Correct answer EddyH1987

    Meanwhile Enterprise Support could clarify.

    The parameters ROAMIDENTITY and ROAMLICENSING are not supported by the MSI (base) installer.

    If the Setup.exe is used, the patched installer is used and will proceed correctly.

    I'm using now this command:

    Setup.exe /sALL /msi IGNOREVCRT64=1 TRANSFORMS=AcroPro.mst ROAMIDENTITY=1 ROAMLICENSING=1 /L*v C:\Temp\AcroDC.log

    3 replies

    E
    EddyH1987AuthorCorrect answer
    Participant
    May 7, 2018

    Meanwhile Enterprise Support could clarify.

    The parameters ROAMIDENTITY and ROAMLICENSING are not supported by the MSI (base) installer.

    If the Setup.exe is used, the patched installer is used and will proceed correctly.

    I'm using now this command:

    Setup.exe /sALL /msi IGNOREVCRT64=1 TRANSFORMS=AcroPro.mst ROAMIDENTITY=1 ROAMLICENSING=1 /L*v C:\Temp\AcroDC.log

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    April 26, 2018

    Hi EddyH,

    When you execute the command line, do you launch the command prompt with admin access?

    Since you logging the installation process as per your command line, have you search the log for this key? If not, try searching the log and check if there is any error or message.

    -Tariq Dar

    EnterpriseHelp
    EnterpriseHelp
    Inspiring
    April 24, 2018

    Are you deploying via an imaged OS?

    E
    EddyH1987Author
    Participant
    April 25, 2018

    So far I was testing the installation on a regular client computer OS.

    But if everything is prepared I will use imaged OS deplyoment for productive environment.

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