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Deactivate experience cloud users or change their password

New Here ,
Jan 14, 2021 Jan 14, 2021

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Is there a way to revoke access to all tools in the experience cloud without deleting the user? We want to suspend, deactive, or change the password for users without deleting them. How is that done? If it is not possible what is the alternative? 

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Admin console , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Jan 15, 2021 Jan 15, 2021

You can revoke access by removing the relevant product profiles from the user. Go to Admin Console > Users tab and edit the user. Remove the Product Profiles associated with the product you want to remove access to. Alternatively, you can navigate to Admin Console > Products and choose the product or product profile. And then remove the user.

 

 

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Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

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You can revoke access by removing the relevant product profiles from the user. Go to Admin Console > Users tab and edit the user. Remove the Product Profiles associated with the product you want to remove access to. Alternatively, you can navigate to Admin Console > Products and choose the product or product profile. And then remove the user.

 

 

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Explorer ,
Sep 13, 2021 Sep 13, 2021

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This doesn't really answer the question.  There is a column in the user list called "Status" that shows "Active" so presumably you can deactivate an account somehow?  I don't want to just remove products. I need to be able to suspend an account so the user cannot log in.  How is this achieved?

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Explorer ,
Mar 17, 2022 Mar 17, 2022

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I guess the status field is useless?

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