• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Deactivate experience cloud users or change their password

New Here ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Is there a way to revoke access to all tools in the experience cloud without deleting the user? We want to suspend, deactive, or change the password for users without deleting them. How is that done? If it is not possible what is the alternative? 

TOPICS
Admin console , Users and groups

Views

162

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 15, 2021 Jan 15, 2021

You can revoke access by removing the relevant product profiles from the user. Go to Admin Console > Users tab and edit the user. Remove the Product Profiles associated with the product you want to remove access to. Alternatively, you can navigate to Admin Console > Products and choose the product or product profile. And then remove the user.

 

 

Likes

Translate

Translate
Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

You can revoke access by removing the relevant product profiles from the user. Go to Admin Console > Users tab and edit the user. Remove the Product Profiles associated with the product you want to remove access to. Alternatively, you can navigate to Admin Console > Products and choose the product or product profile. And then remove the user.

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

This doesn't really answer the question.  There is a column in the user list called "Status" that shows "Active" so presumably you can deactivate an account somehow?  I don't want to just remove products. I need to be able to suspend an account so the user cannot log in.  How is this achieved?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 17, 2022 Mar 17, 2022

Copy link to clipboard

Copied

LATEST

I guess the status field is useless?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines