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January 2, 2021
Answered

delete 2nd license

  • January 2, 2021
  • 1 reply
  • 404 views

I have two license for the Cloud. Could I delete one license? I can't see wheare I could handle these licenses seperatly.

 

 

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Correct answer Bani Verma

Hi Mary-Ann, 

 

If you have purchased your Teams membership directly from Adobe.com, a month before your renewal, Adobe provides a self-service license management workflow in the Admin Console. As a system administrator, you can modify the number of licenses and products in your plan during this period called the renewal window.

To remove licenses outside of the renewal period, navigate to Adobe Admin Console > Support to contact us.

 

Let us know if this helps.

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
January 4, 2021

Hi Mary-Ann, 

 

If you have purchased your Teams membership directly from Adobe.com, a month before your renewal, Adobe provides a self-service license management workflow in the Admin Console. As a system administrator, you can modify the number of licenses and products in your plan during this period called the renewal window.

To remove licenses outside of the renewal period, navigate to Adobe Admin Console > Support to contact us.

 

Let us know if this helps.