A

Anonymous

Question

Delete Account

Forum|Forum|8 months ago
June 29, 2025
3 replies
2664 views

How do i delete my account? I don't have any subscriptions. I went to https://www.adobe.com/privacy/privacy-contact.html and under "Other Privacy Questions Not Listed Above", I clicked "Click to begin", I filled out the information, got a code, under "Request Type", I clicked "Account or personal information deletion", clicked next and I got this.

I clicked the "these instructions" link and it told me to go to https://account.adobe.com/privacy, click "Data and privacy setting" and scroll down to "Delete Adobe Account" under "Connected Apps" but I don't see that option. "Connected Apps" is the last thing on the page.

Account management

Shivangi_Gupta

Community Manager

Hi @35509191

We appreciate you reaching out. I confirm that you do not have any active or trial subscription associated with this account. Ideally the option to delete account should be hidden like this. Did you try following the steps using a different web browser?

Let us know.

^Shivangi

A

Anonymous

I've tried Edge and Chrome but I don't see the "Delete Adobe Account" option in "Data and privacy settings."

kglad

Community Expert

It set me up like that. I just created an account a long time ago.

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account payment and plan">

Peru Bob

Community Expert

Do you have an outstanding balance with Adobe?

A

Anonymous

Yes

A

Anonymous

I mean I don't. I haven't subscribed to an Adobe product for years.

kglad

Community Expert

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html#:~:text=Delete%20Adobe%20Account%201%20Make%20a%20local%20copy,Then%20click%20Confirm%20delete%20account%20.%20See%20More.

A

Anonymous

I don't have the "Delete Adobe Account" option in "Data and privacy settings."

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