Skip to main content
Sam_Brown
Sam_Brown
Participant
December 16, 2015
Question

Deploying Adobe DC and Activating It.

  • December 16, 2015
  • 1 reply
  • 554 views

HI All,

Looking for clarification on packaging up and deploying Adobe DC.

I have used "Creative Cloud Packager" to package up the required applications including Adobe DC. My understanding is I need to install Reader DC from the exceptions folder and then install the rest of the package. I have done this and all the usual apps are activated correctly however Reader DC is still un-activated.

Please can someone clarify that my steps above are correct and possibly suggest a reason why Adobe DC remains un-activated.

    This topic has been closed for replies.

    1 reply

    puneeta23771395
    puneeta23771395
    Participating Frequently
    December 16, 2015

    Hi,

    Please confirm if you have creative cloud enterprise subscription or Creative cloud team subscription for device license. Also if you have created the package for windows or MAC.

    Sam_Brown
    Sam_BrownAuthor
    Participant
    December 16, 2015

    Creative Cloud Education Enterprise and it's for Windows.

    alisterblack
    alisterblack
    Inspiring
    December 18, 2015

    Hi,

    This is what I've done and still no luck unfortunately.


    Acrobat DC should be installed first using the setup.exe with the following syntax

    Setup.exe /sALL /extUI /sl "[installLanguage]" /msi INSTALLDIR="[INSTALLDIR]" EULA_ACCEPT="YES" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="[installLanguage]" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1


    Note that the installed product should be Adobe Acrobat Pro (not Reader).


    Are you using a serial number? If so, ensure you use your Creative Cloud serial number in CCP not an Acrobat s/n.You can also serialise after installation by creating a License File and applying that.


    If you are using Named User activation ensure that the user is added to your dashboard and given entitlement in a product configuration or Group.


    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices