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1

Deployment issue

New Here ,
Jan 07, 2025 Jan 07, 2025

Hi All

 

I'm trying to deploy CC applications but am getting an error code 6.

I have pulled this from the log files -

[ERROR] |  |  |  | Adobe PRTK |  |  | 3480 | Invalid LEID Specified

INFO] |  |  |  | Adobe PRTK |  |  | 3480 | Return code 6

Any ideas?

 

Thank you

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correct answers 1 Correct answer

Adobe Employee , Jan 07, 2025 Jan 07, 2025

Hi @Maxx73943,

Thank you for reaching out regarding the error code you're encountering during the deployment of Creative Cloud applications. The issue might be caused by an invalid or incorrect LEID.

Here are a few steps to help resolve the issue:

Verify the LEID: Ensure that the LEID you are using is correct and matches the product you are trying to deploy.
Check License Status: Make sure the licenses associated with your deployment are active and properly assigned to the correct users or device

...
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Community Expert ,
Jan 07, 2025 Jan 07, 2025

are you the admin of a teams or enterprise subscription?

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Community Expert ,
Jan 07, 2025 Jan 07, 2025
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Adobe Employee ,
Jan 07, 2025 Jan 07, 2025
LATEST

Hi @Maxx73943,

Thank you for reaching out regarding the error code you're encountering during the deployment of Creative Cloud applications. The issue might be caused by an invalid or incorrect LEID.

Here are a few steps to help resolve the issue:

Verify the LEID: Ensure that the LEID you are using is correct and matches the product you are trying to deploy.
Check License Status: Make sure the licenses associated with your deployment are active and properly assigned to the correct users or devices.
Rebuild the Deployment Package: If the LEID or license status has changed, try rebuilding the deployment package.

Additionally, you can check out these helpful documentation links for troubleshooting:

Troubleshoot Install/Uninstall Errors for Creative Cloud Packager

Provisioning Toolkit for Enterprise

 

Hope this helps! If you need further assistance, feel free to reach out again.

Regards,
^AN

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