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Participant
April 13, 2020
Answered

Document (annual report) created on Adobe Spark lost !

  • April 13, 2020
  • 1 reply
  • 799 views

Hi community, 

I'm the administrator of both the company's Adobe Spark account and Website, I had created our annual report on Adobe Spark couple months ago and added it on the website. Couple days ago, I enter to check it on the website and it's gone ! I double check on Adobe Spark and it's not there either !! and I have no clue of how it got deleted ! it's a very important document and there's no time to make a new one. PLEASE HELP ! 

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Correct answer ___Dom___

Hello,

is it possible you were logged in with a different e-mail address when you create the report, or when you went to check? Are you using the https://spark.adobe.com/page/xxxxxx link to try to view the content, or looking in your Spark profile for the presentation?
Dominic

1 reply

___Dom___
Community Manager
___Dom___Community ManagerCorrect answer
Community Manager
April 17, 2020

Hello,

is it possible you were logged in with a different e-mail address when you create the report, or when you went to check? Are you using the https://spark.adobe.com/page/xxxxxx link to try to view the content, or looking in your Spark profile for the presentation?
Dominic