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S
sreichling
Participant
November 21, 2019
Answered

Enable SSO in Creative Cloud for Teams

  • November 21, 2019
  • 5 replies
  • 10948 views

Back in 2015 when SSO was enabled in Creative Cloud for Enterprise, SSO via SAML was an enterprise feature. We are a small business with less than 100 employees and SSO/SAML support is one of the first questions we ask a vendor when evaluating a product. This feature has really moved down market and Adobe should enable SSO/SAML ID Federation in Creative Cloud for Teams.

    Correct answer sreichling

    We have talked with our reseller about moving to Enterprise but it is cost-prohibitive to gain the one feature we want.

    Thank you for the reply and for passing the suggestion to the product team.

    5 replies

    N
    NorthRidge Church
    Participating Frequently
    February 9, 2024

    We have the same setup as @sreichling, and thanks to this post was able to get the SSO setup.  I'm just wondering, was anyone able to migrate the data in the Adobe ID to the Federated ID?  The option isn't listed on the admin console and contacting Adobe Support multiple times they refuse to help.

     

    I'm guessing anything that needs to be moved over to the Federated ID needs to be done manually by downloading it all from the Adobe ID login and re-uploading it to the Federated ID login.

    N
    NorthRidge Church
    Participating Frequently
    February 12, 2024

    Well I guess setting this all up is a moot point.  Can't seem to assign education licences to users with a Federated ID.  The console says:  "This user cannot be assigned to this product"  OR  "This user can only be assigned to certain products"

     

    How annoying, Adobe just hates giving proper security to it's small businesses/organizations.

    N
    NorthRidge Church
    Participating Frequently
    February 12, 2024

    @NorthRidge Church there is a distinct difference between educational and enterprise/teams when it comes to deployments. If you are really an educational environment you may be setup incorrectly.


    As mentioned before I'm pretty sure we are setup the same way as @sreichling, based on his pictures.  It seem the words "Education" and "Enterprise" are sprinkled around webpages in assocation with our account.  The work "Team" is I think only mentioned once.

     

    Examples:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Anyway, I may have figured out what the issue was, so have to do a little more testing.  In any case, hopefully this helps those that stumple upon this discussion.

      S
      sreichlingAuthor
      Participant
      August 22, 2023

      Circling back on this one. I just enabled SSO in our Creative Cloud tenant. I'm not sure when this was enabled for Teams.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      August 24, 2023

      Quite a while ago if I recall - its been some time.

      O
      Oderbang
      Participant
      August 24, 2023

      How do you get access to enable this?? its still missing on my tenant. we use Teams licenses also.
      Any help would be greatly apprechiated! 

      T
      Todd26024895npii
      Participant
      September 8, 2022

      Adobe - It is literally a disservice to your customers to exclude SAML/SSO as a basic feature.  I don't want to pay a bunch of bs charges just to get a feature that should be part of any business software in today's threat landscape.  I mean I don't expect much different from adobe because they have always been like this. n Hopefully this doesn't fall on deaf ears but judging from the age of this forum and the responses, it will take a ChristmaHanuKwaanzakah miracle for us to see SSO in the basic plan.

        Micro Internal
        Micro Internal
        Participant
        September 7, 2022

        So, I moved my company over to teams with 2 expectations.

        1. Centralised licenses management and
        2. SAML integration.

         

        You know basic requirements for most software applications!
        OK so Shame on me for not doing my research thoroughly. but out of the numerous pages of documentation I only found a signle "note" that specified you had to have Enterprise licenses for SAML, and even that was not clear!

        the portal also does not inform you as the requirements.. the option is just... missing.
        I think the replies below pretty much sums up the SME experience with Adobe..
        we have numerous SAML integrations and are a company of only 100+ individuals. so to say SAML is enterprise only is plain wrong and makes you completely out of touch with your clients.
        We even offer SAML in our own offering! So, to say it requires a "premium" payment for such a security feature is unjustified. the dev cost for implementing SAML is not only low, but you have also already done it! the rest is automated.
        The way you handle user management is awful also! you should just leave it to IdP to do!
        Not only is it less secure. it also increases your services CO2e footprint for the provision of the service as more effort is required to create and decommission users.

        1. You don’t care about your environmental impact
        2. You don’t care about your customers security needs.
        3. Your out of touch with your clients
        4. You dont seem to care about guiding your clients to the solution or why something is missing.

        All round you don’t seem to care about supporting or fostering smaller business (which might be bigger buisness in the future able to pay the premium)

          Vikrant R
          Vikrant R
          Inspiring
          November 22, 2019

          For organizations such as yours, Creative Cloud for enterprise is also offered via the Value Incentive Program (VIP). In addition to SSO there are more features geared towards medium to large enterprises. Talk to your Adobe sales rep and see if it's worthwhile for you to upgrade from a Teams plan to Enterprise plan.

          https://www.adobe.com/howtobuy/buying-programs/enterprise.html

           

          If required, we can ask someone from the sales team to reach out and explain the advantages for an enterprise plan, so that you can make an informed decision. Let us know.

           

          I'll also pass your request on to the product team. 

           

            S
            sreichlingAuthorCorrect answer
            Participant
            November 22, 2019

            We have talked with our reseller about moving to Enterprise but it is cost-prohibitive to gain the one feature we want.

            Thank you for the reply and for passing the suggestion to the product team.

              B
              Brewsters
              Participant
              February 10, 2020

              +1 on SSO for Teams.  This is a necessary feature - even for small businesses that need to enforce policy across multiple vendors.  This adds another item to be completed on all our checklists and procedures regarding user authentication.

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