Enable the Apps tab in Creative Cloud desktop app

[gapeterb]

Creative Cloud Desktop app may display one of the following symptoms:

• The Apps tab is missing
• The Apps tab displays the message: "You don't have access to manage apps."

If the Apps tab in the Creative Cloud desktop app on your computer is disabled, use one of the following methods to enable it:

• Some organizations control the apps you can install and therefore disable the Apps tab in the Creative Cloud desktop app. If you've received your Adobe plan from a school or organization, contact the IT Admin at your school or organization.
• If you have an individual subscription plan, follow the steps on this page under 'Individual Plan users'

If you're the IT Admin at a school or organization, your can either:

• Create self-service policies and override this behavior in your user's computers with Creative Cloud for enterprise plans.
• Or, create an app-only package and deploy it to your user's computers with Creative Cloud for teams or enterprise plans.

[crystalchick0831]

hello~ how can I solve this problem?

Now I cant download the applications.thanks

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Enterprise & Teams

You have a CC for Teams or CC for Enterprise and your IT decided to lock you out of app management. You need to contact your IT to solve this. Depending of the IT policy, they may or may not allow you to manage your own CC.

[fajrir71045115]

Hai,

I get the same issue and use Adobe CC for personal used. so, who should I contact to?

[Abambo]

You should contact your local IT administrator.

[darinl]

I am an IT Admin and this video was most helpful to solve the problem, thank you!

[nelsono63838901]

Where's the video?

[gupthaji]

This is not helpful. You should explain more clearer.

[Abambo]

gupthaji  wrote

This is not helpful. You should explain more clearer.

When having a Teams or Enterprise subscription, local IT can disable some features of CC. When they do so, the user is not allowed to perform these actions.

[romantic_magnetism5EAF]

exactly the same issue - it's my private MacBook, there is no IT department!!! I'm the only administrator around here! I just started a trial download, alas the whole think fails already - my creative cloud doesn't give me access.

[Nebtones · Accepted solution]

Hello found a solution. its says missing apps tab but it still applies to the issues you're having. I followed and it solved mine. So happy.

Windows: What should I do if I don't see an Apps tab? - YouTube

Mac: Adobe Creative Cloud Apps tab missing - YouTube

You're welcome

[christophsville]

Great, solved it for me. Thanks

[The Canary]

Perfect, thank you, great little fix

[cogumila]

awesome, worked for me too!

[Ali hussnain]

 Help me please instaling the

software   i trying before 2 month

[Simon5E63]

I get this message on SOME of the computers i manage in a lab but not others. Is there some sort of machine specific setting that controls this? I use my own enterprise login on each machine, some grant me full access, others say i have to contact IT.

[Nebtones]

I am actually having the same issue. I have it on my personal computer with no enterprise sign in. Please help.

[Abambo]

What is your OS and version? How did you install CC?

[johns6173910]

I am having the same issue with an Education/Enterprise account.  My Admins are at a loss as to why mine isn't working. I've uninstalled creative cloud and reinstalled. I've deleted the OOBE folder from the Application Support folder with no success.  There's really no solution on this page which is the only page you can find with this issue.  All of our users are in the proper OU in AD and others are able to install on their Mac. Interesting note, I am able to go through the entire process on a PC and everything installs fine, so all I can think of is I have a rogue file somewhere on my machine that is killing this process.  I don't have a problem totally deleting everything Adobe off of my computer to clean it up, I just would need to know where everything is located.  Please help, this is honestly annoying.

[pärh24748286]

I have the exact same problem as johns173910, and the folks at my IT department are clueless as to why it doesn't work. Four times I have uninstalled all Adobe sofware and tried to reinstall the Creative Cloud software again, but it just won't work. The IT people tells me that as a staff member I have no restrictions on my computer.

[Nebtones]

Hello found a solution. its says missing apps tab but it still applies to the issues you're having. I followed and it solved mine. So happy.

Windows: What should I do if I don't see an Apps tab? - YouTube

Mac: Adobe Creative Cloud Apps tab missing - YouTube

You're welcome

[johns6173910]

Yes!!! Finally.  I was not sure if this was going to work because I was able to get my apps tab to show up already. I tried this solution and changed it from false  to true and now everything works fine and I’m able to install the entire suite that my school has bought. Thank you so much Leonardo!

[pärh24748286]

Thanks a bunch leonardc69959042! It worked like a charm!

[fajrir71045115]

thanks leonardc69959042​, it worked

[abhijithmangattu]

it works. Thanks a lot !!