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default23ku8on5r7rx
Participant
June 9, 2023
Answered

error adding user to adobe acrobat DC pro product

  • June 9, 2023
  • 1 reply
  • 1359 views

Hello, I have added a user and tried to grant the product Adobe Acrobat Pro to that user, and I get an error "Something went wrong while saving. Error ID: "

I have tried several browsers and I have tried other admins.

all still give the error.

This topic has been closed for replies.
Correct answer Gurdeep.Singh

Hi @default23ku8on5r7rx 

 

Thanks for reaching out to us. Can you please wait for some time and try again? If the issue does not get resolved in a few hours please open a support case with us from the Support Tab on the admin console.

1 reply

Gurdeep.Singh
Adobe Employee
Gurdeep.SinghCorrect answer
Adobe Employee
June 9, 2023

Hi @default23ku8on5r7rx 

 

Thanks for reaching out to us. Can you please wait for some time and try again? If the issue does not get resolved in a few hours please open a support case with us from the Support Tab on the admin console.

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