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Error: malformed_certificate

New Here ,
Nov 22, 2024 Nov 22, 2024

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Buongiorno, oggi volevo fare accesso con il mio account scolastico studente e mi continua a uscire

Error: malformed_certificate

Screenshot_2024-11-23-00-01-37-960_com.adobe.cc-edit.jpg

 

Se qualcuno sa come aiutarmi.

 

Grazie mille 

Gabriele 

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Education , Manage account , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2024 Nov 25, 2024

Hi there, 

 

This error occurs when the certificate expires, your school/university uses Google Federation for SSO (single sign-on), and the SAML certificate expires. Please contact your IT/Creative Cloud Admin to get this resolved. To know how to contact your admin, see: https://adobe.ly/3V6Uo9G.

 

Let us know if you still need help.

 

Thanks,
^BS

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi there, 

 

This error occurs when the certificate expires, your school/university uses Google Federation for SSO (single sign-on), and the SAML certificate expires. Please contact your IT/Creative Cloud Admin to get this resolved. To know how to contact your admin, see: https://adobe.ly/3V6Uo9G.

 

Let us know if you still need help.

 

Thanks,
^BS

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