Hi, I have the problem to install the Adobe Creative Cloud in my Mac that it has the Big Sur System, couls you help me?
the log it says:
10/27/22 11:13:56:934 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Build Version - 1.15.0.158
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Logging Level verbosity Set to 4
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | The following parameters are passed to Adobe Deployment Manager.
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | /Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/AdobeDeploymentManager --optXMLPath=/Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/optionXML.xml --setupBasePath=/Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/ --installDirPath=/ --installLanguage= --mode=install
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Obtained root as installDirPath, so resetting it to blank.
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Build Version - 1.15.0.158
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Logging Level verbosity Set to 4
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | CustomAction Parameters obtained...
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | optXMLPath :: /Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/optionXML.xml
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | setupBasePath :: /Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | installDirPath ::
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | installLang ::
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Initializing Custom Action Data from parameters
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Provisioning Tool path is (/Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources///ProvisioningTool/adobe_prtk).
10/27/22 11:13:56:935 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Preconditioning Tool path is (/Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources///PreconditioningTool/AdobeLicTool).
10/27/22 11:13:56:936 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Starting to run the custom action for install mode
10/27/22 11:13:56:936 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | STEP 1: Starting to parse Option XML.
10/27/22 11:13:56:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Install language fallback contains following languages :
10/27/22 11:13:56:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | (en_US)
10/27/22 11:13:56:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Self-Update BootStrapper Relative Path doesn't exist.
10/27/22 11:13:56:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | No of updates found (0).
10/27/22 11:13:56:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | No of HD products found (27).
10/27/22 11:13:56:979 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:56:979 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (COMP1.3)...
10/27/22 11:13:56:989 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:56:989 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (AICY16.1)...
10/27/22 11:13:57:000 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:000 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (IDSN16.1)...
10/27/22 11:13:57:010 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:010 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (LRCC4.1)...
10/27/22 11:13:57:020 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:021 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (AME14.9)...
10/27/22 11:13:57:030 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:030 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (AEFT17.7)...
10/27/22 11:13:57:040 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:040 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
10/27/22 11:13:57:050 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:050 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (ILST25.2)...
10/27/22 11:13:57:061 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:061 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (AUDT13.0.13)...
10/27/22 11:13:57:071 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:071 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (RUSH1.5.50)...
10/27/22 11:13:57:081 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:081 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (PPRO14.9)...
10/27/22 11:13:57:090 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:090 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (PRLD9.0.3)...
10/27/22 11:13:57:101 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:101 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (PHSP22.2)...
10/27/22 11:13:57:113 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:113 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
10/27/22 11:13:57:123 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:123 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (ACR13.1)...
10/27/22 11:13:57:133 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:133 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
10/27/22 11:13:57:144 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:144 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...
10/27/22 11:13:57:154 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:154 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (CHAR3.5)...
10/27/22 11:13:57:164 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:164 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (FLPR21.0.3)...
10/27/22 11:13:57:175 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:175 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (LTRM10.1.1)...
10/27/22 11:13:57:185 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:185 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (ESHR3.4.1)...
10/27/22 11:13:57:194 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:194 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (DRWV21.1)...
10/27/22 11:13:57:204 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:204 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.8)...
10/27/22 11:13:57:214 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:214 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
10/27/22 11:13:57:224 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:224 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (KBRG11.0.1)...
10/27/22 11:13:57:235 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:235 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
10/27/22 11:13:57:244 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:244 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
10/27/22 11:13:57:252 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Custom deployment path doesnt exist in options XML
10/27/22 11:13:57:282 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to find Royalty Bearing attribute info.
10/27/22 11:13:57:282 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Found the AppsPanel attribute info (true)
10/27/22 11:13:57:282 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Found the AdminPrivilege attribute info (false)
10/27/22 11:13:57:282 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Number of Medias found = 1
10/27/22 11:13:57:284 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Deployment XML created at path :: /tmp/1777516E-9C77-41CA-8444-64ACC5FFBBE2//C09468BC-2118-4286-9A66-EA4A3C30A55A
10/27/22 11:13:57:290 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Override XML created at path :: /tmp/1777516E-9C77-41CA-8444-64ACC5FFBBE2//7B353B85-CCF7-4FC0-9FA0-22728662A38F
10/27/22 11:13:57:291 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to get value for conflicting processes...
10/27/22 11:13:57:291 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to retrieve the conflict process info.
10/27/22 11:13:57:291 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Deployment Manager is running in Install Mode.
10/27/22 11:13:57:293 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | STEP 2: Starting to launch ASU AAM.
10/27/22 11:13:57:293 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Found ASU Folder (ASU_4.9).
10/27/22 11:13:57:293 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Found ASU Folder (ASU_5.3.2).
10/27/22 11:13:57:293 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Going to install /Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/ASU_5.3.2
10/27/22 11:13:57:299 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Latest AAM version with the package is (5.3.2.471)...
10/27/22 11:13:57:299 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Bootstrapper launch location is :: /Users/lcadmin/Desktop/BFIS Adobe CC - Full Apps - macOS_en_US_MAC/BFIS Adobe CC - Full Apps - macOS/Build/BFIS Adobe CC - Full Apps - macOS_Install.pkg/Contents/Resources/ASU_5.3.2/Creative Cloud Installer.app/Contents/MacOS/Install
10/27/22 11:13:57:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Build Version - 1.15.0.158
10/27/22 11:13:57:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Logging Level verbosity Set to 4
10/27/22 11:13:57:301 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to launch the Bootstrapper process.Stopping the installation process.
10/27/22 11:13:57:301 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 36361 | Preffered languages returned from the OS api call (en-ES,es-ES)
10/27/22 11:13:57:301 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 36361 | initial OS locale returned is en_ES
10/27/22 11:13:57:301 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 36361 | initial OS locale returned is en_ES
10/27/22 11:13:57:303 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | Failed to verify/load the OOBELib path (/Library/Application Support/Adobe/OOBE/PDApp/P7/adobe_oobelib.dylib)
10/27/22 11:13:57:303 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | sendAnalytics : Unable to find deviceId.
10/27/22 11:13:57:304 | [INFO] | | ASU | DeploymentManager | | | | 36361 | Event Guid generated is: '65511aad-168c-4077-873c-48a0805fde01'
10/27/22 11:13:58:154 | [WARN] | | ASU | DeploymentManager | | | HTTPConnector | 36361 | Unable to get HTTP response header key and value at index 0
10/27/22 11:13:58:155 | [WARN] | | ASU | DeploymentManager | | | HTTPConnector | 36361 | Unable to get HTTP response header key and value at index 1
10/27/22 11:13:58:155 | [INFO] | | ASU | DeploymentManager | | | | 36361 | Waiting for the async thread to get the task completed
10/27/22 11:13:58:156 | [INFO] | | ASU | DeploymentManager | | | | 36368 | Async thread is completed. Now exiting from function.
10/27/22 11:13:58:464 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 36361 | The install workflow is terminating.
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