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Error when creating password, then now i'm temporarily disabled

New Here ,
Jun 28, 2022 Jun 28, 2022

Hello, I tried to verify and login for the first time using my school's email as I've been given access through the school. However, when I am trying to enter a password, it immediately redirects me to the error page as seen in the photo below. After trying a few times, I am now temporarily disabled and asked to contact support. Can someone please help me, I am super lost! 😞 Thank you!

quah25041197vhxq_0-1656405085247.pngexpand image

 

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Community Expert ,
Jun 28, 2022 Jun 28, 2022
LATEST

you're trying to log in where?  the cc desktop app, adobe.com website, somewhere else?

 

(an embedded screenshot would be helpful.)

 

p.s.  you will probably need to contact your school's support.

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