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Error when creating password, then now i'm temporarily disabled

New Here ,
Jun 28, 2022 Jun 28, 2022

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Hello, I tried to verify and login for the first time using my school's email as I've been given access through the school. However, when I am trying to enter a password, it immediately redirects me to the error page as seen in the photo below. After trying a few times, I am now temporarily disabled and asked to contact support. Can someone please help me, I am super lost! 😞 Thank you!

quah25041197vhxq_0-1656405085247.png

 

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

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you're trying to log in where?  the cc desktop app, adobe.com website, somewhere else?

 

(an embedded screenshot would be helpful.)

 

p.s.  you will probably need to contact your school's support.

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