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santoshn25659042
Known Participant
February 18, 2021
Answered

Error whilst updating Adobe DC Creative Cloud v21.001.20135

  • February 18, 2021
  • 1 reply
  • 565 views

the installation is showing 1722 error: there is a problem with windows installer package. Setup did not finish as expected like the snip attached. Not sure what the issue is 

This topic has been closed for replies.
Correct answer SuJoshi

I have Adobe Acrobat DC 20.013.20064 installed at the moment 


If you are planning to update Acrobat so please use this link to download the latest patch which has bug fixes: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe

 

The new version 20138 might not be available through CCD. 

1 reply

S
santoshn25659042Author
Known Participant
February 18, 2021

S
Community Manager
SuJoshiCommunity Manager
Community Manager
February 18, 2021

Hello,

There was a bug with the update released on Feb 9 so the engineering has released a new patch. Please use this link to update the application: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe

S
santoshn25659042Author
Known Participant
February 21, 2021

May I know which patch you installed on the machine?


I have Adobe Acrobat DC 20.013.20064 installed at the moment 

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